How to use PayPal?

We accept PayPal as one of our major payment method. And we think it is the easiest way!

Pay with Credit card (Visa, Master, American Express or Discover) couldn’t be easier and faster since the advent of PayPal. You can pay by credit cards, e-checks or instant bank transfer with one simple, cost-effective solution. If you are selecting this payment method, please see the following references:


After you submit your order by pressing [submit order] at cwmalls.com order submitting page, you will be lead to the PayPal pages which has 3 steps to follow in order to finish your payment.


Step 1 - Billing and Shipping:

A. On this page, please check if your total payment amount is correct. The total payment amount is located on the top right of the page and currency is in USD.

B. Please input all of the following information in order to complete the payment: Country, Credit or Debit Card Information, Billing Address, Contact Information, Security Check. After finish, press [Continue Checkout].

 Step 2 - Review:

A. On this page, please confirm all those information you insert was correct including Shipping Information and Payment Information.
B. Press [Pay].

 Step 3 - Done & Return:

A. On this page, if you see this sentence - Thank you for your payment, which means you had made your payment successfully.
b. You can press [View Printable Receipt] in order to print your receipt at PayPal.


Security
PayPal, owned by eBay, is a global online payment system. PayPal is a convenient, 
easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so on. It is also a full-service operation that provides front-end and back-end solutions to increase growth and revenue for merchants. The security of your information, transactions, and money is the core of our business and our top priority at PayPal. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).Before you even register or log in to our site, our server checks that you are using an approved browser - one that uses SSL 3.0 or higher. 

 Tips 

Check that all of the tools are available. There are lots of options for small businesses and you do not have to have a credit card to have a powerful PayPal account!

Shipping

1. What delivery company you use?

Most orders are shipped by DHL/ UPS/ Fedex/ TNT/ EMS etc. (except some special countries )

2. Who is responsible for product damage or loss during transit?

We offer Shipping Insurance for just US$ 1.99 to protect your package, in case of lost or damage problems. Any missing issues reported, we will reship your order immediately. You can add shipping insurance when you checkout your order, it is worth it.

3. How long will it take to get my order?

Since receiving your payment, we’ll start to prepare goods. Usually we take 2-3 days to finish the preparing and then send them out. If all your items are in stock, we'll send it in 24 hours after receiving your payment. But if several of your styles are out of stock provisionally, we’ll take 3-5 days to get it from factory. 

4. How can I know the shipping fee when picking goods?

All shipping fees are counted by our system. You can try to add the items to cart then click “check out”. Before submitting the order, you can see the shipping rate. 

5. Why the shipping fee for my order so high /low?

Shipping fee bases on weight of parcel and destination. So the heavier your parcel is, the higher shipping fee you have to pay. 

Customs clearance

1. Why DHL charge me tax?
Usually, if there's tax in custom, they will pay the tariff in advance to pass custom smoothly, and then charge you when deliver to you. 

2. Will I need to pay customs fees on my order? 

No hidden charges or taxes are added to the price of your purchase from Cwmalls.com. However, since we are a Chinese company, the orders we send you will be considered imports and may be taxed depending on the total value of your order, the type of product, or your country’s rules. If taxes do apply, you will likely be asked to pay on delivery. 

 

Note: If you have any question, please contact us in time(service@cwmalls.com, 1-626-620-6846, +86 13957165063), we will solve all your issues the first time! Thanks for your trust and attention!

CWMALLS will be more wonderful with you!

WWW.CWMALLS.COM